Monitor live sessions, AI nudges, and escalation flags from Crest's AI agent.
Behavioral Monitoring: Every page load and interaction is tracked via the Crest JS agent embedded in your product.
Friction Detection: The engine watches for stalls (2+ min idle), rage clicks (5+ rapid), errors, and drop-offs.
AI Nudges: When friction is detected, OpenAI generates a contextual, actionable message shown in-app.
CS Escalation: If the user taps "Talk to support" or the AI can't resolve, a full-context ticket is created.
Embed Crest in your product:
<script src="https://crest-ai-2.polsia.app/js/crest-agent.js"></script>